Privacy Policy – Lab Essensia
At Lab Essensia, we are committed to maintaining your trust by protecting your personal information with integrity and transparency. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or use our services.
1. Overview
This Privacy Policy explains how Lab Essensia ("we", "our", "us") collects, uses, and protects any information that you provide when using our website or services. By accessing our site, you agree to the collection and use of your information as described in this policy.
We may update this Privacy Policy from time to time. Please review it periodically for any changes.
2. Information We Collect
We collect only the data necessary to provide our products, enhance user experience, and ensure service quality. This may include:
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Full Name and Contact Information (email, phone number)
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Shipping and Billing Address
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Demographic data such as age, gender, and preferences
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Account login credentials (if applicable)
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Purchase history and customer feedback
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Device/browser information and IP address
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Data collected through cookies and similar tracking tools
3. How We Use Your Information
We use the collected information for the following purposes:
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To fulfill your product orders and manage transactions
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To improve our website, services, and product offerings
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To send order confirmations, shipping updates, and service communications
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For customer support and responding to your inquiries
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To personalize your experience based on your preferences
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With your consent, for promotional communications about new launches, offers, or educational content
4. Disclosure of Personal Information
We do not sell or trade your personal data. Your information may only be shared with:
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Trusted third-party service providers (e.g., payment gateways, logistics, email services) under strict confidentiality agreements
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Authorities or legal bodies when required by law
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Internal teams for analysis, product development, or customer support
Non-personal or anonymized data may be used for research, analytics, or marketing purposes.
5. Data Security
We take reasonable and industry-standard measures to secure your data from unauthorized access or disclosure. These include:
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SSL encryption for data transmission
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Secure servers and firewalls
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Limited employee access on a need-to-know basis
However, no method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and understand website traffic patterns. Cookies allow us to:
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Remember your preferences
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Analyze how users interact with our site
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Offer personalized product recommendations
You may choose to disable cookies via your browser settings, though some features of the website may not function optimally.
7. Links to External Websites
Our website may contain links to third-party sites. Please note that Lab Essensia is not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
8. Your Rights and Choices
You have the right to:
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Access, correct, or delete your personal information
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Withdraw consent from marketing communications at any time
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Request details of how your data is processed
To exercise any of these rights, please contact us at care@labessensia.com.
9. Consent
By using our website or submitting your personal data, you consent to the collection and use of your information as described in this Privacy Policy.
10. Contact Us
For questions or concerns about this Privacy Policy, or if you believe any information we hold is inaccurate, please contact:
Email: Support@labessensia.com
Website: www.labessensia.com